Privacy Policy

1. Introduction

PlayScan ("we", "us", "our") operates the website at getplayscan.com and the PlayScan web application. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services.

2. Data We Collect

Account Data

When you sign in with Google, we receive your name, email address, and profile photo from Google. We store a unique user ID linked to your account.

Camera & Pose Data

PlayScan uses your device camera and MediaPipe/TensorFlow models to track body pose and head orientation entirely on your device. No camera frames, video, images, or pose landmark data are transmitted to our servers. All processing happens locally in your browser.

Game & Performance Data

We store your game session results (scores, reaction times, level played, timestamps) in Firebase Firestore to power your dashboard and progress tracking.

Payment Data

Payments are processed by Stripe. We never see or store your full card number. We store your Stripe customer ID and subscription status to manage premium access.

Usage Data

We may collect basic analytics such as pages visited, device type, and browser type to improve the service.

3. How We Use Your Data

• Provide and maintain the PlayScan service
• Track your training progress and display scores
• Process payments and manage subscriptions
• Improve the service and fix bugs
• Communicate about your account or service changes

4. Legal Basis (GDPR)

We process your data under the following legal bases:

• Contract: Processing is necessary to provide the service you signed up for (account, game data, subscriptions).
• Legitimate interest: Analytics to improve services, fraud prevention.
• Consent: Where required, such as for optional cookies or marketing communications.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Google Firebase: Authentication, database hosting, app check.
• Stripe: Payment processing.
• Google (ReCaptcha Enterprise): Bot protection via Firebase App Check.

6. Data Retention

We retain your account and game data for as long as you have an active account. If you request deletion, we will remove your personal data within 30 days. Anonymized or aggregated data may be retained for analytics.

7. Your Rights (GDPR / EEA Users)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@getplayscan.com.

8. Children's Privacy

PlayScan is not directed at children under 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

9. Security

We use industry-standard security measures including HTTPS, Firebase App Check, Stripe PCI compliance, and server-side token verification. Camera data never leaves your device.

10. Changes

We may update this policy from time to time. We will notify you of material changes by updating the date at the top of this page.

11. Contact

For questions about this policy or your data, contact us at info@getplayscan.com.